Offline Mode for access in rural areas and low connectivity.
Supports English & Spanish, with more languages to come.
Cloud-based & optimized for minimal data usage.
Works on multiple platforms: Apple, Android & Mobile Web.
How it Works
Supporting caregivers every step of the way.
We ensure caregivers arrive on-time and prepared for every visit, with the right information and support they need to focus on providing high-quality care.
Pre Shift
View Schedule
View your scheduled and completed shifts by day or month. We also show your upcoming paydays on the calendar.
Receive Notifications
Get notified when your schedule has been updated and receive timely reminders when your next shift is coming up.
Prepare for Shift
Tap on upcoming shifts to see time and location. Preview the plan of care and access directions so you can arrive on time and prepared for the shift.
Clock In
Clock in with EVV
Confirm you’re inside the client’s geofence and clock-in. If you’re outside the verified location, you can leave a note for the office to follow up.
Review Care Plan
Orient yourself to client needs, preferences, risks, daily routine, toileting preferences and any special instructions.
Document Tasks
Mark care tasks as complete, declined or not needed. You can add notes and flag changes in condition to notify the office.
Chat for Support
If you have a question or a problem occurs during your visit, send a HIPAA-compliant message to the office staff for support, or call the office directly.
Clock Out
Clock Out with EVV
Confirm you’re inside the client’s geofence and clock-out. If you’re outside the verified location, you can leave a note for the office to follow up.
Record Additional Information
Document travel time, unpaid breaks, billable miles and reimbursements such as personal miles.
Summarize Client Condition
Leave a care summary and record the client’s mood, pain level, and continence to help the office understand the client’s current condtion.
Collect Client Signature
To end your shift, ask the client to review the shift information and sign with their finger on your phone. If they are sleeping or disabled, you can select, “unable to sign”.
Post Shift
Submit Edits
Review the information you submitted to the office. If you made a mistake, simply submit edits to be approved.
Respond to Correction Requests
The office may request corrections or additional information for a completed shift. Tap the notification and respond to the office’s request.
View Projected Pay
If the agency you work for uses Careswitch for payroll, you can view hours worked, hours scheduled, and your estimated upcoming paycheck broken down by client.
Pre Shift
View Schedule
View your scheduled and completed shifts by day or month. We also show your upcoming paydays on the calendar.
Receive Notifications
Get notified when your schedule has been updated and recieve timely reminders when your next shift is coming up.
Prepare for Shift
Tap on upcoming shifts to see time and location. Preview the plan of care and access directions so you can arrive on time and prepared for the shift.
Clock In
Clock in with EVV
Confirm you’re inside the client’s geofence and clock-in. If you’re outside the verified location, you can leave a note for the office to follow up.
Review Care Plan
Orient yourself to client needs, preferences, risks, daily routine, toileting preferences and any special instructions.
Document Tasks
Mark care tasks as complete, declined or not needed. You can add notes and flag changes in condition to notify the office.
Chat for Support
If you have a question or a problem occurs during your visit, send a HIPAA-compliant message to the office staff for support, or call the office directly.
Clock Out
Clock out with EVV
Confirm you’re inside the client’s geofence and clock-out. If you’re outside the verified location, you can leave a note for the office to follow up.
Record Additional Information
Document travel time, unpaid breaks, billable miles and reimbursements such as personal miles.
Summarize Client Condition
Leave a care summary and record the client’s mood, pain level, and continence to help the office understand the client’s current condtion.
Collect Client Signature
To end your shift, ask the client to review the shift information and sign with their finger on your phone. If they are sleeping or disabled, you can select, “unable to sign”.
Post Shift
Submit Edits
Review the information you submitted to the office. If you made a mistake, simply submit edits to be approved.
Respond to Correction Requests
The office may request corrections or additional information for a completed shift. Tap the notification and respond to the office’s request.
View Projected Pay
If the agency you work for uses Careswitch for payroll, you can view hours worked, hours scheduled, and your estimated upcoming paycheck broken down by client.
The only caregiving app with built-in payroll.
Keep your employees happy and reduce turnover by helping them understand where their pay is coming from and what to expect on their next paycheck.
Projected Pay
Help your employees understand their earnings to date and estimate the amount of their upcoming paycheck.
Digital Paystubs
Your employees will receive itemized paystubs that break down their earnings by clients, shifts, and reimbursements.
Direct Deposits
We alert employees as soon as their deposits arrive so you get fewer phone calls and questions.
