Your back office
runs itself.

Dispatch call-outs, rebuild billing, protect authorizations, and close payroll from a command center where AI works the queue instead of just answering questions.

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Call-Out Coverage: Cover a caregiver call-out before clients miss care

Scheduling / Same-day coverage

Cover Saturday caregiver call-out

Caregiver called out at 7:00 AM. Rebuild three morning visits, avoid overtime, text backups, and escalate any uncovered visit by 6:45.

Visits covered 2 of 3
OT added +1.5 hrs

Output

Coverage brief

Brief

Agentic Command Center

Meet
your new assistant.

Looper turns messy back-office cleanup into a live queue your team can review, approve, and close out.

Discover Looper

Scheduling / Same-day coverage

Call-Out Coverage

Looper rebuilds the route, ranks replacements, drafts the outreach, and leaves only the true exception for a human.

Prompt

Caregiver called out at 7:00 AM. Rebuild three morning visits, avoid overtime, text backups, and escalate any uncovered visit by 6:45.

Visits covered 2 of 3
OT added +1.5 hrs
Response time 6 min

Delivers

Two visits are reassigned automatically. One escalation is pinned with a vetted shortlist and client communications ready to send.

Pinned output: Coverage brief

Billing / Denial prevention

Billing Recovery

Looper separates hold-worthy claims from billable ones, rebuilds the submission set, and shows the payer-level margin impact before you file.

Prompt

Before submitting today's claims, hold every shift missing EVV or expired authorization, rebuild the clean batch, and show me the margin impact by payer.

Claims released 118
Revenue protected $18.4k
Margin shift +2.1 pts

Delivers

The clean batch is rebuilt, denial-risk claims are held in a worklist, and payer margin impact is summarized for review.

Pinned output: Held-claims worklist

Intake / Revenue protection

Authorization Risk

Looper tracks expiring authorizations and recerts against the live schedule, then builds the exact payer follow-up queue your intake team needs.

Prompt

Find every client who will run out of authorization or recert paperwork in the next 72 hours, rank them by weekly revenue at risk, and draft the follow-up queue.

Revenue at risk $27.6k
High-risk cases 6
Tasks generated 14

Delivers

The top revenue risks are ranked, payer call prep is drafted, and intake gets a prioritized action queue instead of a spreadsheet dump.

Pinned output: 72-hour risk board

HomeWell Care Services

“This isn’t an improved WellSky, it’s something completely different.”

HomeWell Care Services

Thomas Zitelli / CFO @ HomeWell Hackensack

The AI-powered operating system for home care

Careswitch billing totals and table

Automated Shift Review

Save 2+ hours weekly on manual shift review.

Lightning-Fast Care Planning

Accelerate care planning by 80%.

Instant Scheduling

Build schedules 90% faster.

Real-Time Insights

Generate custom answers and insights 10x faster.

Hillendale Home Care

I’ve been following Careswitch for nearly 2 years now. I was impressed by version 1 and am increasingly bullish on this AI version. This is the start of eliminating or at least heavily reducing the endless office tasks that slow down a large home care provider. Careswitch is becoming a true partner that’ll help us scale from $10M to $100M over the next five years.

Jesse Walters

Jesse Walters

CEO @ Hillendale Home Care

Human-led / AI-elevated

What can you accomplish on an AI-powered, home care operating system?

Caregiver Management

Make every shift go according to plan.

Streamline the administrative tasks across every step of the care delivery process so that your caregivers can do what they do best—take care of people.

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Caregiver sitting with an older woman at a kitchen table
Shift in progress

Client Management

Deliver personalized care at scale.

Provide care with personalized consideration for each client—no matter how big your business grows.

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Caregiver helping an older woman shop for groceries
Grocery store care task

Operations Management

Optimize workflows to maximize growth.

Boost financial performance with automated workflows, intelligent insights, and advanced settings that will take your business to the next level.

Learn More
Caregiver standing with an older man in a wheelchair
Gross profit and net profit
Absolute Care Services LLC

The software company we used before Careswitch was bad at communication—it was a struggle to try and get any help when we needed it. The team at Careswitch is amazing at communication and responds quickly whenever we have questions. They always work hard to resolve our problems in a timely fashion. We’re excited to continue working with Careswitch; we share their belief that AI is the future of home care administration.

Lawrence Kihanya

Lawrence Kihanya

CEO @ Absolute Care Services

Help at Home

As someone who has held roles across software, payer, and provider organizations, I can attest that Careswitch is making significant strides in our industry through their innovative work. My collaboration with Careswitch has given me firsthand insight into their groundbreaking and essential contributions to home care management.

Moshe Teich

Moshe Teich

Director of AMS Solutions @ Help at Home

AI-Powered, Human-Centered

Join the new era of home care

Our pricing is based on your company’s revenue so we’re all working for the same incentives. When you grow, we grow.

Ready to see how modern home care operations can transform your business? Let’s talk.

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Resources

Free educational resources and tools brought to you by the team at Careswitch.

Homecare U
Podcast

Home Care U

A free education series for home care owners—because nobody went to school to learn how to run a home care agency.

Mariam Allred Hosted by Miriam Allred / Available on Spotify, Apple and Overcast

Listen Now

65+

Episodes

40+

Experts

100%

5 Star Reviews

27k+

Downloads

FAQs of Home Care

We’ve brought together a team of educators and home care experts to answer the burning questions that you and every home care owner will ask at some point.

View FAQs

Compensation Report

This essential resource helps you align compensation with industry standards, boosting employee satisfaction and financial performance.

View Report

Owner’s Facebook Group

Join our Home Care Owners Facebook Group to connect with fellow professionals. Ask questions, share resources, gain valuable insights and support.

View Group