We've brought together a team of educators and home care experts to answer the burning questions that you and every home care owner will ask at some point.
Ilya Vakhutinsky Careswitch CEO, home health aide's son, Forbes 30 Under 30, caregiver advocate
Connor Kunz VP @Careswitch, former head of education @ Home Care Pulse, scaled a service business 7 figures in 3 years
Jeff Wiberg President of the Home Care Association of America board and CEO of Family Resource Home Care
Connor Kunz VP @Careswitch, former head of education @ Home Care Pulse, scaled a service business 7 figures in 3 years
Rachel Gartner Former home care recruiter who was so successful that she founded her own recruitment firm (Carework)
While the needs of every agency are different, there's a common set of mistakes agencies make regarding caregiver retention:
1. Neglecting retention in the applicant pipeline stage.
2. Failing to focus enough on the first 90 days of employment.
3. Communicating for logistics only once caregivers are hired, and failing to build strong individual relationships with them.
With these in mind, we've designed a caregiver retention program focused on these two critical times: the hiring stage and first 90 days of employment.
We developed this plan from our own research as well as interviews with Jeff Wiberg, president of the Home Care Association of America board, and inspiration from a retention plan put together by Stephen Tweed of Leading Home Care and the Home Care CEO Forum.
If the image below doesn't render well for you, click here to download it as a PDF.
As always, feel free to steal this—we just ask that you share this with anyone and everyone in your network who might benefit.