We've brought together a team of educators and home care experts to answer the burning questions that you and every home care owner will ask at some point.
Gabrielle Pumpian Chief Development Officer at Cheer Home Care; 3-time home care marketer
Marissa Snook President/CEO of corecubed care marketing
Connor Kunz VP @Careswitch, former head of education @ Home Care Pulse, scaled a service business 7 figures in 3 years
Debbie Miller Former pharma sales rep who built a $10M home care company and founded 52 Weeks Marketing
Debbie Miller Former pharma sales rep who built a $10M home care company and founded 52 Weeks Marketing
Connor Kunz VP @Careswitch, former head of education @ Home Care Pulse, scaled a service business 7 figures in 3 years
Gregg Mazza Founded a home care agency, almost ran out of capital after two years, figured things out and scaled past $5M
Erica Horner Home care sales consultant & project manager at corecubed
Erica Horner Home care sales consultant & project manager at corecubed
Brett Ringold Vice President of A Long-Term Companion & HCAOA board member
Jeremy Fuller Managing Director of Grow Home Care Marketing; website, SEO, and digital marketing expert
Here's a sample scheduler/home care coordinator job ad template you can use.
Note some agencies may treat the roles of scheduler and care coordinator as separate positions, or even have overlap with the position of a field supervisor.
The trend I'm seeing is to have one focal point for the administrative work (care coordinator, who also does scheduling) and one focal point for field work (field supervisor); as such, I've written our job ad template to reflect this. Feel free to change them as you see fit.
You can copy and paste the template below or click here to download it as a Word document.
You like solving tough puzzles, you’re meticulously organized, and you love people. Not to mention you’re happiest when you can see that your work is bringing happiness to the other people. You want a job that lets you work with people but also use your talents for organization and planning. The care coordinator is one of the most important roles in our business, and if this described you, we want to meet you.
- Coordinate scheduling of client visits in our software system
- Be a focal point of communications with caregivers and clients
- Match the right caregivers to the right clients
- Be responsible for the well-being of both the clients and the caregivers
- Keep caregivers’ schedules full while fulfilling requirements of client care plans
- Assist with HR functions such as hiring/recruiting and orientation
- Strong problem-solving skills
- A “people-person” who’s able to remain pleasant and considerate under stress
- Meticulous attention to detail
- Willingness to learn quickly and continually
- Prior experience in a fast-paced administrative role preferred but not required
- Prior experience as an in-home caregiver is a major plus
- $XX-$XX depending on experience and other factors
- Add benefits here