We've brought together a team of educators and home care experts to answer the burning questions that you and every home care owner will ask at some point.
Brett Ringold Vice President of A Long-Term Companion & HCAOA board member
Becki Harrington-Davis Senior Content Marketing Manager at CareAcademy
Brett Ringold Vice President of A Long-Term Companion & HCAOA board member
Adam Corcoran Director of Business Development at Golden Care, owner of Home Care Flyers, helped build a multimillion dollar agency from the ground up
Greg Coopman President at SeniorCareCX
Miriam Allred Head of Partnerships @Careswitch, former host of Vision: The Home Care Leaders Podcast
Here's a sample scheduler/home care coordinator job ad template you can use.
Note some agencies may treat the roles of scheduler and care coordinator as separate positions, or even have overlap with the position of a field supervisor.
The trend I'm seeing is to have one focal point for the administrative work (care coordinator, who also does scheduling) and one focal point for field work (field supervisor); as such, I've written our job ad template to reflect this. Feel free to change them as you see fit.
You can copy and paste the template below or click here to download it as a Word document.
You like solving tough puzzles, you’re meticulously organized, and you love people. Not to mention you’re happiest when you can see that your work is bringing happiness to the other people. You want a job that lets you work with people but also use your talents for organization and planning. The care coordinator is one of the most important roles in our business, and if this described you, we want to meet you.
- Coordinate scheduling of client visits in our software system
- Be a focal point of communications with caregivers and clients
- Match the right caregivers to the right clients
- Be responsible for the well-being of both the clients and the caregivers
- Keep caregivers’ schedules full while fulfilling requirements of client care plans
- Assist with HR functions such as hiring/recruiting and orientation
- Strong problem-solving skills
- A “people-person” who’s able to remain pleasant and considerate under stress
- Meticulous attention to detail
- Willingness to learn quickly and continually
- Prior experience in a fast-paced administrative role preferred but not required
- Prior experience as an in-home caregiver is a major plus
- $XX-$XX depending on experience and other factors
- Add benefits here