We've brought together a team of educators and home care experts to answer the burning questions that you and every home care owner will ask at some point.
Becki Harrington-Davis Senior Content Marketing Manager at CareAcademy
Sabrina Sattler Account Executive at Careswitch, home care agency advisor specializing in startup success and longevity
Ilya Vakhutinsky Careswitch CEO, home health aide's son, Forbes 30 Under 30, caregiver advocate
Jennifer Ramos Managed and sold three different home care agencies; CEO of JR3 Consulting
Angelo Spinola Home health, home care and hospice chair at Polsinelli
Brian Cottone Jr. Benefits expert at VItable Health
Connor Kunz VP @Careswitch, former head of education @ Home Care Pulse, scaled a service business 7 figures in 3 years
Short answer: Yes.
Here’s why:
Caregiver training is not just checking a box for compliance purposes—it’s critical skill building. You want to ensure that you’re fulfilling your company's promise to provide the highest quality care. And that means employing caregivers who are trained and qualified in the skills and knowledge to provide that care. By paying for training, you are setting the expectation that caregivers will give training their full attention and do their best work—just as you expect when they’re working in a client’s home.
With steep competition from other agencies, as well as other industries such as retail and restaurants, it’s often a struggle for home care agencies to keep candidates engaged through the onboarding process—never mind in the field! Advertising paid training in your job posting opens the doors to a wider pool of candidates and gets them engaged faster.
Once caregivers pass their initial training, boost employee retention by offering pay for their time taking advanced certifications and upskilling courses. In a survey of 1,500 caregivers, 85% said they’re more likely to stay with their current employer if offered resources to further their education. By offering caregivers financial incentives to deepen their knowledge, you increase their commitment—both to their work and to your agency.