Agentic Command Center

Meet

Looper takes on call-out coverage, billing repair, authorization rescue, and payroll cleanup, then hands your team the artifacts and approvals needed to finish the job.

Call-Out Coverage: Cover a caregiver call-out before clients miss care

Scheduling / Same-day coverage

Cover Saturday caregiver call-out

Caregiver called out at 7:00 AM. Rebuild three morning visits, avoid overtime, text backups, and escalate any uncovered visit by 6:45.

Visits covered 2 of 3
OT added +1.5 hrs

Output

Coverage brief

Brief

Why Looper Works

Built for the messy jobs operators actually have

Looper is useful because it does more than answer. It keeps sessions queued, works through cross-functional logic, respects your constraints, and leaves behind outputs your team can use.

Queue-Based Execution

Long-running work stays in a command center session with status, timestamps, artifacts, and an audit trail your operators can review instead of recreate.

Cross-Workflow Decisions

Coverage coordination, billing holds, payroll exceptions, and authorization rescue often touch multiple systems at once. Looper handles the full chain instead of one isolated task.

Artifacts, Not Just Answers

Workbooks, call sheets, hold queues, replacement shortlists, and manager digests stay pinned to the session so the handoff is already packaged.

Guardrailed Action

Overtime caps, payer rules, EVV requirements, continuity preferences, and escalation logic can all stay in the loop so the AI is useful without becoming reckless.

HomeWell Care Services

I am a horrible typer. When I was in high school and they made me learn typing, I said, "I don't need to know how to type, I'm going to be a nurse." I am also from New Jersey, so I talk really fast and [the AI assistant] is pretty much flawless. I appreciate this feature because it makes my life a lot easier. I just ramble on about clients and it sorts everything out. It's awesome!

Jennifer Kelly

Jennifer Kelly

Director of Nursing @ HomeWell Hackensack

High-Impact Playbooks

The highest-leverage work is usually the messiest

These workflows usually live in operators' heads, side chats, and broken spreadsheets. Looper turns them into repeatable sessions with clear outputs and handoffs.

Scheduling / Same-day coverage

Call-Out Coverage

Looper rebuilds the route, ranks replacements, drafts the outreach, and leaves only the true exception for a human.

Prompt

Caregiver called out at 7:00 AM. Rebuild three morning visits, avoid overtime, text backups, and escalate any uncovered visit by 6:45.

Visits covered 2 of 3
OT added +1.5 hrs
Response time 6 min

Delivers

Two visits are reassigned automatically. One escalation is pinned with a vetted shortlist and client communications ready to send.

Pinned output: Coverage brief

Billing / Denial prevention

Billing Recovery

Looper separates hold-worthy claims from billable ones, rebuilds the submission set, and shows the payer-level margin impact before you file.

Prompt

Before submitting today's claims, hold every shift missing EVV or expired authorization, rebuild the clean batch, and show me the margin impact by payer.

Claims released 118
Revenue protected $18.4k
Margin shift +2.1 pts

Delivers

The clean batch is rebuilt, denial-risk claims are held in a worklist, and payer margin impact is summarized for review.

Pinned output: Held-claims worklist

Intake / Revenue protection

Authorization Risk

Looper tracks expiring authorizations and recerts against the live schedule, then builds the exact payer follow-up queue your intake team needs.

Prompt

Find every client who will run out of authorization or recert paperwork in the next 72 hours, rank them by weekly revenue at risk, and draft the follow-up queue.

Revenue at risk $27.6k
High-risk cases 6
Tasks generated 14

Delivers

The top revenue risks are ranked, payer call prep is drafted, and intake gets a prioritized action queue instead of a spreadsheet dump.

Pinned output: 72-hour risk board

Payroll / Margin protection

Payroll Exceptions

Looper reviews gross pay, mileage, and visit anomalies together so payroll and billing do not drift in opposite directions.

Prompt

Before I close payroll, find overtime spikes, unapproved mileage, and short visits that should pay but not bill. Group the exceptions by branch manager.

Pay reviewed $54.8k
Margin saved $1.2k
Managers notified 3

Delivers

Payroll exceptions are grouped by owner, the billing hold list is pinned, and branch managers only review the small set that needs judgment.

Pinned output: Payroll exception workbook

Replace your legacy system today

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