Home Care Owner FAQs
We've brought together a team of educators and home care experts to answer the burning questions that you and every home care owner will ask at some point.
Marissa Snook President/CEO of corecubed care marketing
Ilya Vakhutinsky Careswitch CEO, home health aide's son, Forbes 30 Under 30, caregiver advocate
Connor Kunz VP @Careswitch, former head of education @ Home Care Pulse, scaled a service business 7 figures in 3 years
Brett Ringold Vice President of A Long-Term Companion & HCAOA board member
Connor Kunz VP @Careswitch, former head of education @ Home Care Pulse, scaled a service business 7 figures in 3 years
Connor Kunz VP @Careswitch, former head of education @ Home Care Pulse, scaled a service business 7 figures in 3 years
Jeff Wiberg President of the Home Care Association of America board and CEO of Family Resource Home Care
Connor Kunz VP @Careswitch, former head of education @ Home Care Pulse, scaled a service business 7 figures in 3 years
Debbie Miller Former pharma sales rep who built a $10M home care company and founded 52 Weeks Marketing
Debbie Miller Former pharma sales rep who built a $10M home care company and founded 52 Weeks Marketing
Brett Ringold Vice President of A Long-Term Companion & HCAOA board member
Mark Johnson EA specializing in home care agencies
Jason Chagnon CEO of Home Care Marketing Pros; digital marketing consultant to senior care businesses
Connor Kunz VP @Careswitch, former head of education @ Home Care Pulse, scaled a service business 7 figures in 3 years
Becki Harrington-Davis Senior Content Marketing Manager at CareAcademy
Sabrina Sattler Account Executive at Careswitch, home care agency advisor specializing in startup success and longevity
Ilya Vakhutinsky Careswitch CEO, home health aide's son, Forbes 30 Under 30, caregiver advocate
Connor Kunz VP @Careswitch, former head of education @ Home Care Pulse, scaled a service business 7 figures in 3 years
Rachel Gartner Former home care recruiter who was so successful that she founded her own recruitment firm (Carework)
Gregg Mazza Founded a home care agency, almost ran out of capital after two years, figured things out and scaled past $5M
Connor Kunz VP @Careswitch, former head of education @ Home Care Pulse, scaled a service business 7 figures in 3 years
Connor Kunz VP @Careswitch, former head of education @ Home Care Pulse, scaled a service business 7 figures in 3 years
Connor Kunz VP @Careswitch, former head of education @ Home Care Pulse, scaled a service business 7 figures in 3 years
Jennifer Ramos Managed and sold three different home care agencies; CEO of JR3 Consulting
Jennifer Ramos Managed and sold three different home care agencies; CEO of JR3 Consulting
Brett Ringold Vice President of A Long-Term Companion & HCAOA board member
Erica Horner Home care sales consultant & project manager at corecubed
Erica Horner Home care sales consultant & project manager at corecubed
Brett Ringold Vice President of A Long-Term Companion & HCAOA board member
Jennifer Ramos Managed and sold three different home care agencies; CEO of JR3 Consulting
Angelo Spinola Home health, home care and hospice chair at Polsinelli
Jennifer Ramos Managed and sold three different home care agencies; CEO of JR3 Consulting
Adam Corcoran Director of Business Development at Golden Care, owner of Home Care Flyers, helped build a multimillion dollar agency from the ground up
Connor Kunz VP @Careswitch, former head of education @ Home Care Pulse, scaled a service business 7 figures in 3 years
Connor Kunz VP @Careswitch, former head of education @ Home Care Pulse, scaled a service business 7 figures in 3 years
Connor Kunz VP @Careswitch, former head of education @ Home Care Pulse, scaled a service business 7 figures in 3 years
Greg Coopman President at SeniorCareCX
Miriam Allred Head of Partnerships @Careswitch, former host of Vision: The Home Care Leaders Podcast
Brian Cottone Jr. Benefits expert at VItable Health
Connor Kunz VP @Careswitch, former head of education @ Home Care Pulse, scaled a service business 7 figures in 3 years
Jeremy Fuller Managing Director of Grow Home Care Marketing; website, SEO, and digital marketing expert
Julio Briones Home care consultant specializing in helping 7-figure home care agencies grow
Connor Kunz VP @Careswitch, former head of education @ Home Care Pulse, scaled a service business 7 figures in 3 years
Connor Kunz VP @Careswitch, former head of education @ Home Care Pulse, scaled a service business 7 figures in 3 years
Should I apply for Employee Retention Credits and how do I know if my home care agency qualifies?
The employee retention credit (“ERC”), enacted as part of the Coronavirus Aid, Relief and Economic Security Act, known as the CARES Act, is a fully refundable tax credit that can be as high as $26,000 per employee. Originally, the ERC was equal to 50% of up to $10,000 in wages paid to each employee before January 1, 2021. However, Congress has since extended and expanded the ERC through subsequent COVID-19 legislation.
As a result of the new legislation, eligible employers can now claim a refundable tax credit against the employer share of Social Security tax equal to 70% of the qualified wages paid to employees after December 31, 2020, through September 30, 2021. Qualified wages are limited to $10,000 per employee per calendar quarter in 2021 for the first 3 calendar quarters. Thus, the maximum ERC amount available is $7,000 per employee per calendar quarter, for a total of $21,000 in 2021. That is combined with up to $5,000 per employee in 2020, could result in up to $26,000 in refundable tax credit per employee.
Generally, an employer is eligible for the ERC if it fully or partially suspended its operations due to a governmental order limiting commerce, travel, or group meetings due to COVID-19. Alternatively, an employer may qualify for the ERC in 2021 if it had gross receipts for any such quarter, or for the immediately preceding quarter that are less than 80% of its gross receipts for the same quarter in 2019.
The term “qualified wages” is defined differently for “small” and “large” employers. For the 2021 credit, small employers are those that averaged 500 or fewer full-time employees in 2019. For small employers, qualified wages are all wages and Qualified Health Plan Expenses paid for all employees for the applicable quarter. For large employers, qualified wages are only wages and Qualified Health Plan Expenses paid for employees for a period or periods that the employee did not perform services for the employer.
There is risk to an employer taking the ERC if is determined that it is not eligible for the credits upon and IRS audit, which would likely result in the underpayment of taxes, interest, and penalties. The CARES Act, however, provides that the Secretary of the Treasury shall waive any such penalty if the Secretary determines that such failure was due to the “reasonable anticipation” of the credit.
It is important to note that the American Rescue Plan Act of 2021 extended the statute of limitations for the ERC from the normal three-years to five-years. This may be an indication that the IRS is expecting to aggressively enforce the ERC program. Thus, employers should discuss their plans with an attorney or tax professional to make sure they are taking the appropriate steps in evaluating their eligibility for the ERC in order to avoid any potential penalties for failing to make timely tax deposits.
Additionally, some employers taking advantage of this program have found that due to the IRS’s backlog in processing adjusted employment tax returns on which employers claim ERC retroactively, they are being assessed penalties. On April 28, 2022, the IRS issued a reminder that employers may be eligible for relief from such penalties if they can show reasonable cause and not willful neglect for failure to pay.
This article was co-written by Home Health, Home Care and Hospice Chair Angelo Spinola and Shareholder Will Vail at Polsinelli. You can contact them by emailing onlinesolutions@polsinelli.com or by visiting Polsinelli Online Solutions.